Patients can complete an online or paper referral form outlining why they feel they need physiotherapy, which will be returned to the musculoskeletal (MSK) triage service for screening by a senior clinician. If physiotherapy is the appropriate treatment, the patient will be able to choose from all AQP providers in Medway or Swale and the referral will be sent to that provider to book an appointment.
If the referral is deemed suitable for the orthopaedic clinical assessment service (CAS) and not physiotherapy, these referrals will be accepted by MCH and an appointment will be booked when the patient reaches the top of the CAS waiting list. We will also accept patients returning for repeat injections or follow ups when they have received care through CAS previously.
Patients can self-refer using this link