Contact us

Phone number

Reception: 01795 477764

Lines open from 8am to 6:30pm


Memorial Medical Centre
Bell Road
ME10 4XX

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Email address:

Reception opening times

DayOpening hours
Monday8am to 8pm
Tuesday7am to 6:30pm
Wednesday8am to 6:30pm
Thursday8am to 6:30pm
Friday8am to 6:30pm

Half day closures

Swale surgeries regularly close early for staff training throughout the year.

We will be closed from 1:00pm on the following dates:

  • Tuesday 20th February 2024
  • Thursday 14th March 2024
  • Wednesday 15th May 2024
  • Thursday 13th June 2024
  • Thursday 11th July 2024
  • Tuesday 20th August 2024
  • Thursday 12th September 2024
  • Tuesday 22nd October 2024
  • Wednesday 13th November 2024
  • Wednesday 12th February 2025
  • Tuesday 11th March 2025

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.


There is free parking with disabled bays at the hospital and surgery.

We have ramps and automatic doors into the main surgery building. There is good access for to our consultation rooms. We have accessible bathrooms with changing facilities.

There is a hearing loop at reception to help patients with hearing aids.

A visual patient call system is available in the waiting room.

Patients who are deaf can book their appointment:

We offer longer appointments for patients who write to communicate with their doctor. Deaf patients will always have a face to face appointment.

Blind patients can phone the surgery. You can also bring guide dogs onto the premises.

If you or someone you care for has learning disabilities, you can ask at reception for extra support. We can provide a quiet room to make your visit more comfortable.

We also have wheelchairs to borrow while in the surgery.


  • Car Parking
  • Cycle parking
  • Disabled parking

Patient feedback

We welcome your views and suggestions about our service. Please tell us about your experiences using the form below. If you would like a personal response please include your contact ... [continue] Patient feedback

Sick certificates

If you’ve been off sick for more than 7 days To request a sick note: fill out a sick note request form visit the surgery when we are open If ... [continue] Sick certificates

Test results

You can access your test results via; Submitting an Accurx online form; Online Accurx Form Patient access; Patient Access NHS app online service;  NHS App and your NHS account – ... [continue] Test results

Register with this practice

Please first check you are in our area using the link below. Please click here to see if you are within the specified area. We do not accept registrations from ... [continue] Register with this practice

Blood test information

Blood tests can be booked with one of our healthcare assistants here at the surgery, or you may wish to attend the walk in phlebotomy clinic at the Memorial Hospital ... [continue] Blood test information

Update contact details

If you change name, address or telephone number, please collect a form from reception or complete the form below. If you move outside the practice area you may need to ... [continue] Update contact details

Update blood pressure readings

If you are required to regularly provide blood pressure readings, you can now use this form to submit them to the practice. We will then action accordingly and will contact ... [continue] Update blood pressure readings

Access to medical records

In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by the Memorial Medical Centre; this is ... [continue] Access to medical records

Date published: 4th July, 2024
Date last updated: 8th July, 2024