Ordering repeat prescriptions

The easiest way to order repeat prescriptions is:

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

We do not take repeat prescription requests over the phone or email.

To request a repeat prescription for a patient under 16 years of age, follow this link to complete the online form.

Collecting your prescription

Please allow two full working days (48 hours) for repeat prescriptions to be processed that are collected from the surgery.

Please allow three full working days (72 hours) for non-repeat prescriptions to be processed and repeat prescriptions which are sent to a pharmacy.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Acute prescriptions

Please use this online form for requesting acute medication only.

Please allow three full working days (72 hours) for acute prescriptions to be processed. Remember to take weekends and bank holidays into account.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

Patients on repeat medication will be asked to speak to our clinical pharmacist at least once a year to review these regular medications. Notification should appear on your repeat slip.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Date published: 8th October, 2014
Date last updated: 28th July, 2023