About

Find out more about our practice using the tabs below.

About the Memorial Medical Centre

We are a six partner practice (five GPs & one paramedic) based in Sittingbourne Kent. Our aim is to provide care to the whole person whatever the nature of their...

CQC

CQC rated us as GOOD following visits in September 2017 CQC Update – ‘We reviewed the information and data available to us about Memorial Medical Centre on 9 March 2023....

Did not attends (DNA'S)

Do you feel frustrated when you cannot get an appointment? Every year wasted appointments cost NHS £162 million. This can cause serious delays in treatment for other patients. December 2024...

Disabled access

Disabled access and facilities Free parking with disabled bays are all around the hospital and surgery. There is good access for the disabled coming into the consultation rooms and into...

Ethnicity

A form to accurately record your ethnicity on your medical records.

Find your NHS number

Your NHS number is a 10 digit number, like 485 777 3456. It is on any letter you receive from the NHS. You do not need to know your NHS...

GP net earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. However, it should be noted...

Hospital phone numbers

Alexandra Hospital (01634) 687166 Chaucer Hospital (01227) 825100 Kent & Canterbury (01227) 766877 Maidstone Hospital (01622) 729000 Medway Maritime Hospital (01634) 830000 Pilgrims Hospice, Canterbury (01227) 459700 St Bartholomew’s, Rochester...

In times of bereavement

In times of bereavement When a death occurs at home Telephone the surgery who will arrange for a doctor to visit and confirm that death has taken place. If this...

Job opportunities

We are a friendly and hardworking team. We welcome job enquiries from people with office / secretarial / reception skills. Please forward your CV and a covering letter to memorialmedical@nhs.net...

Medical education

Training Practice The Memorial Practice has been accredited as being suitable for the training of those doctors intending to become general practitioners. This means that the practice and doctors have...

Patient Group

We have an active patient participation group at our practice. If you would like to join the group please follow the links on this page.

Proxy Access

PROXY ACCESS INFORMATION Proxy access allows parents (of children under 16), family members, carers, care home staff, to have access to their patients’ online services accounts, in order to book...

Who should I see?

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of...

Practice boundary

Please click on the link below to see if you are within our registration catchment area. https://www.healthgis.nhs.uk/Tools/GPmap/G82693/public#

Under 16s

Patients under the age of 16 should normally be accompanied by an adult when seeing a doctor or collecting medicines.  However, under certain circumstances, patients below this age may be...

Half day closures

Swale surgeries regularly close early for staff training throughout the year. We will be closed from 1:00pm on the following dates:   Wednesday 12th February 2025 Tuesday 11th March 2025...

Patient access support

If patients are experiencing problems with Patient Access, it is recommended that they contact Patient Access Support before contacting their surgery.   For login issues please click the following link:...

Improved access

More GP appointments now available earlier and later in Sittingbourne and Sheppey We are delighted to announce that from 1 October 2018, you can book to be seen by a...

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. Compliments We try hard to provide you with a friendly and efficient service at...

Violent/abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...

Privacy notice

Downloadable privacy notices Please click the link below to view, alternatively the same information is available by scrolling down this page. Patient GDPR Practice privacy notice – England 1.3 for...

Summary care record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer...

Your data

Your Data Matters to the NHS Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments....

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Date published: 8th October, 2014
Date last updated: 4th July, 2024