From July 1st 2023, you will no longer be able to hand a urine sample in for potential infection without speaking to a member of the clinical team first. If you have symptoms of a urinary tract infection, please submit an online request via the Accurx link as follows:


If you are unable to use the online service, please call 01795 477764 to book a telephone triage consultation with a clinician from our urgent care team.

If you have mild symptoms or you are unable to book on the day appointment please refer to the NHS website for useful information and advice:



Please call NHS 111 out of hours or attend a walk-in clinic if you become more unwell.