Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Accessibility Statement

Accessibility statement for Memorial Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by The practice can edit the website ... [continue] Accessibility Statement


A form to accurately record your ethnicity on your medical records.

Latest GP appointment figures

Here at Memorial Medical Centre in October  2023 we offered 7,403 appointments, of which: 417 The Patient Did not Attend/Missed the contact from the Surgery (DNA). This is an average ... [continue] Latest GP appointment figures


Memorial Pharmacy Bell Road Sittingbourne ME10 4XX (01795 435177) Iwade Pharmacy Unit D&E Iwade Village Centre The Street Sittingbourne ME9 8SH (01795 439368) W.G.S Stevens MPS 105 London Road Teynham ME9 9QL (01795 521224) ... [continue] Pharmacies

Useful Contacts

Alexandra Hospital (01634) 687166 Chaucer Hospital (01227) 825100 Kent & Canterbury (01227) 766877 Maidstone Hospital (01622) 729000 Medway Maritime Hospital (01634) 830000 Pilgrims Hospice, Canterbury (01227) 459700 St Bartholomew’s, Rochester ... [continue] Useful Contacts

Register with this practice

Please first check you are in our area using the link below. Please click here to see if you are within the specified area. We do not accept registrations from ... [continue] Register with this practice

Practice boundary

Please click on the link below to see if you are within our registration catchment area.

Under 16s

Patients under the age of 16 should normally be accompanied by an adult when seeing a doctor or collecting medicines.  However, under certain circumstances, patients below this age may be ... [continue] Under 16s

Half Day Closures

Swale surgeries regularly close early for staff training throughout the year. We will be closed from 1:00pm on the following dates: Wednesday 23rd February 2023 Tuesday 22nd March 2023 Tuesday ... [continue] Half Day Closures

Patient Access Support

If patients are experiencing problems with Patient Access, it is recommended that they contact Patient Access Support before contacting their surgery.   For login issues please click the following link: ... [continue] Patient Access Support

Improved Access

More GP appointments now available earlier and later in Sittingbourne and Sheppey We are delighted to announce that from 1 October 2018, you can book to be seen by a ... [continue] Improved Access

Updating Your Records

The below forms allow you to submit information about your contact details or health to the practice, in order for us to keep our records up to date and ensure ... [continue] Updating Your Records

Update Contact Details

If you change name, address or telephone number, please collect a form from reception or complete the form below. If you move outside the practice area you may need to ... [continue] Update Contact Details

Asthma Questionnaire

Please complete the short questionnaire below to update us on your Asthma management.

COPD Questionnaire

COPD Questionnaire for patients.

Update Blood Pressure Readings

If you are required to regularly provide blood pressure readings, you can now use this form to submit them to the practice. We will then action accordingly and will contact ... [continue] Update Blood Pressure Readings

Alcohol Consumption Questionnaire


Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

Change is coming to your local NHS Services – have your say

Your views sought on plans to transform local healthcare  The NHS in Kent and Medway is planning to change the way some aspects of health and care services are organised ... [continue] Change is coming to your local NHS Services – have your say

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Privacy Notice

Downloadable privacy notices Kent and Medway Care Record – Privacy Notice Secondary Uses Privacy Notice Please click the link below to view, alternatively the same information is available by scrolling ... [continue] Privacy Notice

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer ... [continue] Summary Care Record

Your Data

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules ... [continue] Your Data

Access to Medical Records

In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by the Memorial Medical Centre; this is ... [continue] Access to Medical Records

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Date published: 8th October, 2014
Date last updated: 15th November, 2014