Online services

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call into the surgery for appointments and submit written requests for repeat prescriptions as well.  It’s your choice.

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and Practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details, so you will need to think of a password which is unique to you.  This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

 The practice has the right to remove online access to services for anyone who does not use it responsibly.

 It will be your responsibility to keep your login details and password safe and secure.  If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

 If you can’t do this for some reason, we recommend that you contact the Practice so that they can remove online access until you are able to reset your password.

 If you print out any information from your record, it is also your responsibility to keep this secure.  If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

 To register for online access, please complete an application form available from the reception area or the link below.

**You will require an item of ID (photographic preferable) such as passport/driving licence or a bank/credit/NI card or utility bill.)**

Even if you are already booking appointments online you will still need to complete the form to enable the Practice to give you additional access rights on your existing login details.

PLEASE NOTE: This service is not available to patients under the age of 16 and a parent cannot apply for access on their behalf.

More information

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

Keeping your online health and social care records safe and secure: http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Documents/PatientGuidanceBooklet.pdf

Patient Access registration form