Memorial Medical Centre

01795 477764

Coronavirus Update

All patients are now required to wear a face mask or fabric covering before entering the surgery building.

Due to the current Coronavirus pandemic we have had to implement changes in order to keep vital services running for you.

 

All patients will now be telephone triaged, and seen in the Practice only if deemed necessary by a clinician. This means that all online bookable appointments are suspended until further notice.

 

Prescription requests are not accepted over the telephone, we encourage those of you with online access to order online, and those without to either post your request or put it through our letterbox at the front of the surgery. Prescriptions are taking longer than usual to process at the current time, due to demand.

 

We are unable to issue extra supplies of medication or issue medication early. If you have not been prescribed medication, such as an inhaler for a long period of time, we will not be able to issue unless there is a true clinical need.  

 

Routine chronic illness management appointments will be cancelled for the time being. We will endeavor to reintroduce these as telephone appointments in the future, if appropriate. We will contact you by telephone, text or letter to confirm this.

 

Thank you for your patience.